Frequently asked questions

at this stage we are only shipping to those located in Australia

You certainly can, we are located at 29-31 Chapman Road, Hackham SA 5163. Our physical store is open from 12pm-4pm Monday-Friday excluding public holidays.

Here at ALS we pride ourselves on offering completely cruelty free lashes & supplies. This means that all of our lashes are made from a product called PBT which is a high quality product free from any mink or other animal hairs.

We absolutely love helping our customers with last minute products. we offer in store local pickup or also same day delivery if you are in the metro Adelaide area, please see T&C's below for details.

If you live in Metro Adelaide you may be eligible for same day delivery, your order must be placed before 12pm Monday - Friday, simply select same day delivery on checkout, if it is after 12pm and you urgently need it please call us and we can see if we can get it out to you.

please see our returns policy in the footer menu.

that's absolutely fine we all make mistakes, simply email us or use the contact form to contact us and let us know, quote your order number and address you would like it sent to. Extra shipping charges may apply.

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